The Operations Director is responsible for overseeing the day-to-day operations of the organization, ensuring optimal efficiency, productivity, and quality across all operational functions. This role requires strong leadership, strategic thinking, and cross-functional collaboration to drive performance, manage resources, and support long-term business goals.
Key Responsibilities:
-Develop and implement operational strategies aligned with company goals.
-Oversee daily operations across departments such as production, logistics, customer service, and supply chain.
-Optimize processes to improve efficiency, reduce costs, and maintain high quality standards.
-Manage budgets, forecasts, and resource planning.
-Lead and develop operational teams; ensure effective communication and accountability.
-Monitor key performance indicators (KPIs) and implement improvement plans.
-Ensure compliance with industry regulations and company policies.
-Collaborate with senior management to support organizational growth and transformation.
-Identify and mitigate operational risks.
-Lead change management initiatives and support digital transformation efforts.
Qualifications:
-Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA preferred).
-8+ years of experience in operations or a similar leadership role.
-Strong knowledge of operational systems, supply chain management, and business processes.
-Proven experience in team leadership, strategic planning, and performance optimization.
-Excellent problem-solving, communication, and organizational skills.
-Ability to thrive in a fast-paced and dynamic environment.
Key Competencies:
-Strategic Thinking
-Leadership and People Management
-Process Improvement
-Financial Acumen
-Decision-Making
-Communication and Collaboration
-Change Management