English-speaking customer advisor on night shift

English-speaking customer advisor on night shift

Marketing Call Center 06-06-2025 | Marketing Call Center - Rabat Langue(s) : # Anglais     
icon de description du poste rechercher Descriptif du poste :

MCC is recruiting English-speaking account managers. You will be in charge of :
- Managing inbound and outbound calls to our English-speaking business customers (BtoB).
- Ensure quality customer service by answering queries, resolving problems and building customer loyalty.
- Prospect for new customers and develop the existing portfolio.
- Work as part of a team.

icon de profil Recherché Profil Recherché :

- Perfect command of spoken and written English, with both an American and British accent.
- Successful experience in a call center, ideally in BtoB.
- Excellent communication and customer relations skills.
- Ability to listen, empathize and persuade.
- Willingness to work night shifts.
- Good command of IT tools.

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