Job opportunity: bilingual team leader (french-english)

As part of the development of one of our business activities, we are recruiting bilingual Team Leaders.

Position Overview:
Reporting to the Production Management department, the Team Leader will be responsible for supervising advisors while ensuring the achievement of the team's objectives.

Key Responsibilities:

- Survey and support advisors
- Monitor performance and the team's quantitative and qualitative objectives
- Conduct monthly performance evaluations and implement action plans using proximity management techniques
- Facilitate team meetings and internal and external operational forums
- Participate in the recruitment of new team members
- Conduct corrective and disciplinary interviews
- Carry out annual performance evaluations for advisors