We are looking for motivated and professional English-speaking Customer Service Agents to join our team in Agadir. The ideal candidates will have excellent communication skills, a customer-first attitude, and the ability to handle inquiries effectively while providing outstanding service.
Key Responsibilities :
• Handle incoming customer inquiries via phone, email, or chat.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a professional and timely manner.
• Maintain a positive and helpful attitude in all interactions.
• Record and update customer information in the system.
Requirements :
• Strong verbal and written communication skills in English (French is a plus).
• Previous experience in customer service is preferred but not required.
• Problem-solving skills with a customer-oriented mindset.
• Ability to work well under pressure and in a team environment.
• Based in Agadir or willing to relocate.